Bg bet's Privacy Policy — Your data is safe with us

We collect certain specific information when you register and use the bg bet platform. This data collection is fully transparent and is carried out solely to ensure quality service for you.

Personal Identity Information: Full name, date of birth, national ID or passport number, email address, and mobile number. This information is required for KYC verification and account security.

Financial information: Payment method details used for deposits and withdrawals — such as your bKash or Nagad number. bg bet does not store full card numbers or bank passwords.

Usage Data: Session data — such as when you logged in, which games you played, and how long you spent on the platform — is collected automatically.

• IP address and device type (for security and fraud prevention)
• Browser type and operating system
• Cookie and local storage data (to improve user experience)
• Transaction History & Bonus Usage Records
• Messages or complaints submitted to customer support

Bg bet uses your information only for specific, limited purposes. No data is ever used unnecessarily or for any purpose beyond what it was collected for.

• Account management: Your information is used to create, verify, and manage your bg bet account.
• Payment Processing: Financial information is used to accurately process deposit and withdrawal requests.
• Security Assurance: Your data is used to detect fraud, protect your account, and prevent unauthorized access.
• Customer Support: Your information is used to resolve issues and communicate with you.
• Personalization: Your usage history is analyzed to recommend games and offers tailored to your preferences.
• Legal obligation: Data is retained and provided in accordance with regulatory authority requirements.
• Marketing: If you have given your consent, you will be notified about new bg bet offers, bonuses, and updates.

A core principle of bg bet's Privacy Policy is keeping your data accessible to as few people as possible. We share information only in the following limited circumstances.

• Payment Provider: Only the necessary information is shared with bKash, Nagad, bank, or crypto gateways to process deposits and withdrawals.
• Game Provider: International game companies whose titles are available on bg bet may have access to certain gaming session data — but not any personally identifiable information.
• Legal authorities: Information may be disclosed when required by a court order or government directive.
• Anti-fraud partners: Limited data may be shared with industry-standard bodies to prevent fraud and money laundering.

Your personal information is never shared with any advertiser, marketing agency, or other commercial entity. bg bet's Privacy Policy allows for no exceptions on this point.

Bg bet uses cookies on its website to enhance your browsing experience and improve platform functionality. Cookies are small text files stored in your browser.

Essential Cookies: bg bet cannot function properly without these cookies. They are used to maintain login sessions, manage security tokens, and save language preferences.

Performance Cookies: These cookies collect data to help us understand which parts of the platform are used most and where improvements are needed.

Preference Cookies: These cookies remember your personal preferences, such as language, theme, and game settings.

• You can disable cookies through your browser settings, though some features may not function properly as a result.
• Bg bet does not use third-party tracking cookies.
• Data collected through cookies is never sold.
• Session cookies are automatically deleted when the browser is closed.

Bg bet does not retain your data longer than necessary. How long your information is kept depends on the type of data and applicable legal requirements.

• Account information: Retained for as long as the account is active. After closure, may be kept for up to 5 years for legal compliance.
• Transaction Records: Retained for 5 to 7 years in accordance with financial regulatory requirements.
• Customer Support Messages: Retained for up to 2 years after the issue is resolved.
• Marketing Preferences: You are removed from marketing lists as soon as you opt out.
• Log Information: Security logs are typically retained for up to 90 days.

After the designated period, data is securely deleted or anonymized.

As a bg bet user, you have several important rights over your own data. The table below provides a brief overview of these rights.

To exercise any of these rights, contact bg bet support. All requests are responded to within 30 days of receipt.

Bg bet strictly prohibits anyone under 18 from using the platform. We never knowingly collect personal information from minors.

• Age is verified at registration, and KYC verification is mandatory in cases where there is suspicion.
• If a minor's account is identified, it is immediately closed and any collected data is deleted.
• If a parent or guardian discovers that their child is using bg bet, please contact support immediately.
• Bg bet encourages the use of parental control software.

The bg bet platform integrates certain third-party services, such as game providers and payment gateways. These services operate under their own privacy policies, which may differ from bg bet's.

• Before using any third-party service, you should read their own privacy policy.
• Bg bet works exclusively with trusted and accredited payment providers.
• Game providers can generally view gaming session data, but your full personal identity details are not shared with them.
• Bg bet is not responsible for what happens on external links.

Bg bet may update this Privacy Policy from time to time. Changes may occur due to new legal requirements, technological updates, or improvements to our services.

• You will receive advance notice at your registered email address for any significant changes.
• The "Last Updated" date at the top of the page is always kept current.
• Continued use of bg bet after any changes will be considered acceptance of the updated policy.
• If you object to any changes, you always have the right to close your account.

Checking this page regularly will keep you up to date with the latest version of the Privacy Policy.

For any questions, concerns, or rights requests regarding the Privacy Policy, please contact the bg bet support team. We are always ready to assist you.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Usually within 24-48 hours